FAQ For Organisations

We take great care in selecting our volunteers to ensure they are reliable and committed. Each volunteer is chosen based on their passion for volunteering and giving back to the community. Our selection process includes:

• Thorough screening to ensure volunteers are dedicated and trustworthy.
• Evaluating their motivation and enthusiasm for community service.
• Providing appropriate training to prepare them for their roles.

By focusing on these aspects, we ensure that all volunteers participating in the project are dependable and genuinely passionate about making a positive impact.

The minimum time requirement for young people participating in our volunteering opportunities is 15 hours. This ensures that they have a valuable and worthwhile experience while contributing meaningfully to the community. We encourage participants to allocate these hours flexibly, accommodating their schedules to make the most of their volunteering experience.

We request that these take several steps be taken to risk assess volunteering opportunities for young people to ensure their safety and well-being:

1. Identifying Hazards: first identify potential hazards associated with the volunteering activity, such as physical risks, emotional challenges, or environmental factors.
2. Assessing Risks: Evaluate the likelihood and severity of these hazards occurring. This includes considering factors like the age and experience of the volunteers, the nature of the tasks involved, and the location of the activity.
3. Implementing Control Measures: Based on the assessment, implement control measures to minimize risks. This may involve providing training and supervision, ensuring appropriate equipment and resources are available, and establishing clear guidelines and procedures.
4. Monitoring and Reviewing: Continually monitor the volunteering activities to ensure that the control measures are effective. Also review the risk assessments periodically or after any incidents to make necessary adjustments and improvements.
5. Communication and Training: Communicate risk information to volunteers and provide them with relevant training to empower them to recognize and respond to potential risks.

By rigorously assessing and managing risks, create a safe and supportive environment where young people can engage in volunteering activities confidently and responsibly.

If something goes wrong during a volunteering opportunity for young people, have the following procedures in place to address and respond to the situation effectively:

1. Immediate Response: There are designated individuals or teams trained to handle emergencies or incidents promptly. Who will assess the situation and provide immediate assistance or intervention as necessary.
2. Reporting: Volunteers are encouraged to report any issues or concerns immediately to the designated contact person or supervisor. This ensures that you can respond swiftly and appropriately.
3. Investigation: Conducts a thorough investigation to understand what went wrong and why. This may involve gathering information from witnesses, reviewing procedures, and assessing any contributing factors.
4. Support: Support is provided to those affected, including volunteers, their families, and any other stakeholders involved. This may include emotional support, medical assistance, or practical help to address any consequences.
5. Learning and Improvement: Following the incident, review policies, procedures, and risk assessments to prevent similar issues in the future. Lessons learned are used to strengthen safety measures and enhance the overall volunteer experience.

By having clear protocols and a proactive approach to handling incidents, strive to ensure the safety and well-being of young volunteers while maintaining a supportive environment for their participation.