Responsibilities
Your tasks will include:
- Assisting in repairing, adjusting, and servicing bicycles.
- Changing tires, adjusting brakes, aligning wheels, and replacing worn-out parts.
- Cleaning and lubricating bicycle parts.
- Performing regular checks to ensure bikes are in optimum condition.
- Helping diagnose more complex mechanical issues under the guidance of the Bike Mechanic.
- Managing the inventory of spare parts and tools.
- Ensuring the cleanliness and organisation of the workshop.
What you’ll need
- A can-do attitude and excellent customer service skills.
- Willingness to go the extra mile for our customers.
- Responsibility and reliability.
- Enjoy working in a fast-paced, varied environment.
- Good team player.
- Preferably, previous experience in a customer-facing role, but this is not essential if you have the right attitude.
Skills you will gain
Volunteers will gain the following skills through this role:
- Mechanical Skills: Understand the complex systems of a bicycle.
- Manual Dexterity: Handle tools and small parts, allowing precise assembly and disassembly of bicycles.
- Customer Service Skills: Interact with customers, understand their needs and concerns, and provide excellent service.
- Detail-Oriented: Spot minor issues or faults in a bicycle that could lead to major problems.
- Problem-Solving Skills: Figure out why a bicycle isn’t working and find the best solution.
- Time Management Skills: Complete repairs and maintenance tasks in a timely and efficient manner.
This is a great opportunity to develop valuable skills, contribute to a community-focused initiative, and be part of a team dedicated to promoting cycling and sustainability. If you are passionate about bikes and eager to learn, we encourage you to apply!